[form] Name[text,r_name,30] Email [text,r_email,30] =============================================== Reframe Strategy Suggestions CONSUMER PAST or FUTURE STRATEGIES 7. GETTING and GIVING FEEDBACK: ASK What exactly is the FEEDBACK I am expecting from the supplier? [textarea,FEEDBACK is,2,70] ASK: "Why is this IMPORTANT to me?" (What truths, principles, beliefs or values are support your expectation with this?) [textarea,important because,2,70] ASK: "HOW URGENT is it to me?" (HOW SOON must I Have Satisfaction?) [textarea,urgent because,2,70] NOW as the upset Consumer, CHANGE ROLES and be the Supplier and ASK "What can I say YES to supplying self, other, or situation to give the FEEDBACK I want to give?" [text,say yes to supplying,80] "What can I say NO to supplying self, other(s) person or situation to NOT give the FEEDBACK I don't want to give?" [text,say no to supplying,80] NOW ASK Which other of the Seven Expectations on my chart help or hinder me getting the FEEDBACK I can live with? [textarea,other influences,2,70] ================================================================= Here are some suggestions to use. Please work through each one, and discuss what parts of them will work and what will not with an explanation as to why. THEN at the end write up your personal plan to help make your quadrant a parallel one which shows your expectation is going to be met. Suggestions: * Tell the other person how the incident affected you and what action you will or will not take. [textarea,suggestion01,3,70] * Let the other person know how you wish to be treated, either specifically or in general. [textarea,suggestion02,3,70] * Just listen and hear the other person out. If the other person attacks you, defends himself or herself, or gives you a deaf ear -- perhaps you need to reassess your relationship. [textarea,suggestion03,3,70] * If you know that the other person will not like what you have to say, don't say it! You can't put water into a filled glass! [textarea,suggestion04,3,70] Having discussed each strategy, In general what will you now plan to do? [textarea,My plan is,3,70] ===================================================== IF you are STUCK try the Catch 22 suggestions by clicking here ================================================== Please share with me anything else you feel I need to know to understand you and your experience [textarea,comments,3,70,Write in here...] [checkbox,send copy] SEND ME A COPY PLEASE [submit,SEND this Entry][reset,Start Over again] [/form]