[form] Name[text,r_name,30] Email [text,r_email,30] =============================================== Reframe Strategy Suggestions CONSUMER PAST or FUTURE STRATEGIES 1. RESPONSE: ASK What exactly is the Response I am expecting from the supplier? [textarea,response is,2,70] ASK: "Why is this IMPORTANT to me?" (What truths, principles, beliefs or values are support your expectation with this?) [textarea,important because,2,70] ASK: "HOW URGENT is it to me?" (HOW SOON must I Have Satisfaction?) [textarea,urgent because,2,70] NOW as the upset Consumer, CHANGE ROLES and be the Supplier and ASK "What can I say YES to supplying self, other, or situation to get the RESPONSE I want?" [text,say yes to supplying,80] "What can I say NO to supplying self, other(s) person or situation to get the RESPONSE I want?" [text,say no to supplying,80] NOW ASK Which other of the Seven Expectations on my chart help or hinder me getting the RESPONSE I can live with? [textarea,other influences,2,70] ============================================== Here are some suggestions to consider. Please work through each one, and discuss what parts of them will work and what will not with an explanation as to why. THEN at the end write up your personal plan to help make your quadrant a parallel one which shows your expectation is going to be met. Suggestions: * Tell (supply) the other person very clearly how you feel about the situation in a way that won't further create an upset for you. [textarea,suggestion01,3,70] * Satisfy (supply) the other person's needs, so you in turn, will get the response you really want. Sometimes it's the way that you say it, not what you say. [textarea,suggestion02,3,70] * Give (supply) yourself permission to stop being upset and realise that the other person has already made a choice in how he or she wishes to deal with and respond to you. [textarea,suggestion03,3,70] * Don't give (do not supply) the other person what is asked for, simply because it is requested or demanded. Did you have an agreement to do or give it? [textarea,suggestion04,3,70] * Don't (supply a) counterattack and make the other person wrong when you are responded to with unacceptable behaviour. [textarea,suggestion05,3,70] Having discussed each strategy, In general what will you now plan to do? [textarea,My plan is,3,70] ===================================================== IF you are STUCK try the Catch 22 suggestions by clicking here ================================================== Please share with me anything else you feel I need to know to understand you and your experience [textarea,comments,3,70,Write in here...] [checkbox,send copy] SEND ME A COPY PLEASE [submit,SEND this Entry][reset,Start Over again] [/form]